Privacy Policy

What we collect

• Contact details you provide, such as your name, email address and phone number.
• Information you send in messages or quote requests (for example, project details).
• Basic usage data collected via analytics tools (for example, pages visited and approximate device/browser information).

How we use your information

• To respond to enquiries and provide quotes.
• To deliver and administer services you request.
• To improve our website and customer experience.
• To measure marketing and website performance (where applicable).

Legal bases (UK GDPR)

We process personal data when it is necessary to perform a contract (or steps leading up to a contract), to comply with legal obligations, and for our legitimate interests (such as operating and improving our business). Where we rely on consent (for example, some cookies), you can withdraw it at any time.

Sharing and third parties

We may use trusted service providers to operate our website and measure performance (such as analytics providers). We only share information as needed for those services, and we aim to use reputable providers with appropriate safeguards.

Retention

We keep personal information only for as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements.

Your rights

Depending on your circumstances, you may have rights to access, correct, delete, or restrict the use of your personal data, and to object to certain processing. To make a request, please contact us.

Contact

For privacy-related questions, email [email protected] or use our contact form.